Email: David.Bamford@mbs.ac.uk
Position
Lecturer in Operations Management
Subject area group
Decision Sciences and Operations Management
Biography
Dr David Bamford is Co-Director of the Leadership though Effective People Management Programme at Manchester Business School. His areas of expertise include healthcare systems reform and review, strategic change management and organisational systems design.Teaching and Research interests
David is the co-ordinator for a number of undergraduate and postgraduate course units. His research interests are currently focused towards service improvement strategies, specifically at aspects of international healthcare provision: the application of Operations Management theories in the service sector, strategic organisational change, leadership and quality management.Selected Publications
Chapters
"TQM at Betts Plastics", in Advances in Manufacturing Technology IX (eds. Stockton & Wainwright),Taylor and Francis, London, pp. 529-533, 1994, David R Bamford
"A Blueprint for Introducing Total Quality Management", in Advances in Manufacturing Technology VIII (eds. Case & Newman),Taylor and Francis, London, pp. 198-202, 1993, David R Bamford
Journals
"The Application and Integration of the PAF Quality Costing Model Within a Footwear Manufacturer", in International Journal of Quality and Reliability Management, Vol. 22, 6, 2005 (forthcoming), David R Bamford and N Land
"A Case Study of Service Failure and Recovery Within an International Airline", in Managing Service Quality, Vol. 15, 3, 2005 (forthcoming), David R Bamford and T Xystouri
"A Case Study of Change Management Effectiveness Within the NHS", in Journal of Change Management,2005, David R Bamford and S Daniels
"The Use of Quality Management Tools and Techniques: a study of application in everyday situations", in International Journal of Quality and Reliability Management, Vol. 22, 3, 2004, David R Bamford and Richard Greatbanks
"Managing Planned and Emergent Change Within an Operations Management Environment", in International Journal of Operations and Production Management, Vol. 23, 5, pp. 546-564, 2003, David R Bamford and P Forrester
Conferences
"The Application of Quality Costing as a Strategic Change Catalyst Through the Operations Management Function", in Proceedings of the Conference,EUROMA 2004 Conference, Insead, Fontainebleau - France, 2004, David R Bamford and N Land
"Internal or External, Planned or Emergent? An Investigation into Change Influences Within a Large British Multinational", in Proceedings of the Conference,EUROMA 2004 Conference, Insead, Fontainebleau - France, 2004, David R Bamford
"Analysing and Making Sense of Raw Data: the use of grounded theory in operations management research", in Proceedings of the Conference,EUROMA 2004 Conference, Insead, Fontainebleau - France, 2004, David R Bamford
"Simulated Operations Management", in Proceedings of the Conference, ISBN 88-86281-78-1, pp. 575-587, EurOMA/POMS 2003 Conference, Como, Italy, 2003, David R Bamford
"Flying By the Seat of Our Pants: organisational change within an operations management environment", in Proceedings of the Conference,Managing Innovative Manufacturing Conference, Aston Business School, Aston-Birmingham UK, 2000, David R Bamford and P Forrester
"The Implementation of Total Quality Management: a blueprint", in Proceedings of the Conference,Technology Transfer and Innovation Conference, London, UK, 1994, David R Bamford
Book Reviews
"Editorial - Book Reviews", in International Journal of Operations and Production Management, Vol. 24, 1, pp. 6, 2004, David R Bamford
